We’re happy to help! If you want us to troubleshoot you, please send an email explaining what you tried to do and what happened. A screen shot of the error you’re getting is also helpful. Just saying “I can’t log in” doesn’t get us any closer to helping you figure it out.
That depends on what you prefer! You can set it to whatever level of privacy you’d like. Just go to Account>Privacy>Profile Privacy. You can choose from:
- Only me
- Only people I follow
- If you’re on a Desktop, click the “+” icon on the far right side of the page. It will show a button to login. You can also just go directly to https://babyvine.com/login/
- If you’re on a Mobile or Tablet, click on the navigation menu (the three lines) and scroll to the bottom of the menu options.
We did our best to make the quiz and searching functions as comprehensive as possible but, of course, there will be things we miss. Please email us at firstname.lastname@example.org let us know how we can improve for future versions!
Because we collect so many pieces of data, we try to keep the search options streamlined to avoid it becoming unruly. What we suggest is that you select only a few filters (so that you get more results from your search) and then sort that data by the field you are interested in seeing.
Absolutely not. This resource, and everything on Babyvine, is never shared with anyone. If you’re worried about anonymity, you can 1) use a dummy name in your profile 2) create a username that has nothing to do with your real name and 3) submit your quiz information under a record locator- just answer “no” to the very first question.
If you’d like to add to your record, just go ahead and take the quiz again! If you need to correct something you submitted, please email us at email@example.com let us know what field needs to be updated.
In order to see the Search button, you need to have completed the quiz. We figure it’s only fair to the community that you invest in building the knowledge base if you want to benefit from it. If you’ve already completed it, even if you submit it anonymously, the system will know you’ve gone through the submission process as long as you are logged in and/or using the same device.
We hope you always receive products that work perfectly, however sometimes manufacturing defects do happen and we take them very, very seriously.
If you received a damaged product, please write to us at firstname.lastname@example.org and describe what the problem was and what you tried to fix it. Pictures of physical defects or incorrect sizes are a great help.
To be considered for a replacement, please be sure to report any issues with your delivery (defective, incorrect, missing products or non-delivery) within 30 days from the date your order was placed.
If your purchase is in original condition (meaning unworn/unwashed), we will happily return or exchange it for you within 30 days. You are responsible for the costs of shipping it back to us. If you choose a one-time exchange, we’ll ship the replacement to you at no additional cost. If you choose a return, we’ll deduct $10 from the refunded amount for the cost of shipping the original product to you.
Please note that if the item is intimate in nature (such as a Fantasy Box), we are unable to accept returns on any packages that have the shipping label broken.
We ship USPS Priority Mail so it should reach US destinations in 2-3 days and includes Saturday delivery! Internationally, we can’t guarantee delivery times as there are always customs considerations.
We usually ship next day, however if something is waiting to come into stock or it’s the holiday season, it can take a few days. If you need something urgently, just include it in your order notes or email us and we’ll get you sorted!
Babyvine is committed to being a safe place for everyone. If someone is harassing you, insulting or threatening you, please send us an email with a screen shot of the exchange so that we can address it immediately.
Differences of opinion are okay; abuse is not.
Since we’re an internet-only company, we don’t currently offer phone service since most technological issues are actually easier to diagnose and fix when sharing screen shots.
Yep! Since we want to keep Babyvine as a free service without annoying ads or pop-ups, we make use of affiliate programs for the products we recommend and feature. We only ever review things we genuinely love so never worry that you’re getting anything but our true and unbiased opinion.
We’d love to hear from you about what you’d like to contribute! Just email us at email@example.com let us know what you’d like to speak about.
Please include relevant links to your website, personal social media or other knowledge you may have created on the topic so we can see if there is a fit.
Absolutely! If you’d like to get an article featured with us, just send us your idea and/or content. We do not pay for content but are happy to give you full credit and backlinks to your site.
We love partnerships! Just email us at firstname.lastname@example.org we’ll get you in touch with the right person to evaluate a fit.